M-DCPS Office of Benefits Management Logo in white

Meet Your Benefits Team

Rosa Novo

Administrative Director

Silvia Costa

Benefits Supervisor

Rosanne Pantaleo

Administrative Assistant

Naila Ramos

District Benefits Specialist

M-DCPS Employee Wellness Program

Amber Graham

Wellness Supervisor

Zehra Kazmi

District Wellness Specialist

Myesha Ponder

District Wellness Specialist

Heejab Bhatti

Cigna On-site Wellness Coordinator

Christina Wilhelm

Cigna On-site Health Coach

Alma Martinez

Account Manager

amartinez@fbmc.com

305-995-7158

Pooshpa Doobay

Leave Billing Specialist

pdoobay@fbmc.com

305-995-7458

Diany Dulcio

Retiree Specialist

ddulcio@fbmc.com

305-995-7396

Lorna Gray

Change in Status/New Hire Specialist

lgray@fbmc.com

305-995-3039

Carmen Losada

Leave Billing Specialist

blosada@fbmc.com

305-995-7404

Audrey Toste

Retiree Specialist

atoste@fbmc.com

305-995-2496

Juan Acosta

Cigna Retiree Specialist

Daniela Alvarado

Cigna COBRA Specialist

Martha Calixto

On-site Representative

Cameron Gould

Cigna COBRA Specialist

Juliana Grisales

On-site Representative

Cashawnda Harris

Cigna Retiree Specialist

Rosa Burnett

On-site Life, Legal, AD&D, and HIC Representative

Andres Matos

On-site Disability Representative

Daniel Trujillo

On-site Vision Representative

Katonya Hampton

On-site Dental Representative

khampton@delta.org

305-995-2487

Brenda Garcia

On-site Dental Representative

ARAG Legal Plan

Customer Care

Mon-Fri., 8 a.m. to 8 p.m. ET
1-800-360-5567
service@ARAGlegal.com

Flexible Spending Accounts

Customer Service

Mon. - Thurs., 8 a.m. to 5 p.m. ET
1-800-422-4661

Identity Theft Plan

Customer Service

1-800-970-5182
24 hour/Seven days a week
1-866-513-1518

Are you Enrollment Ready?

Your enrollment journey begins here. Click the Learn More link below for a smooth enrollment.

Hands holding letters to spell benefits

Meet Your Benefits Team

We are here to provide you assistance with all your benefits needs, contact our onsite representatives. 

Enrollment Tools & Resources

The tools and resources that will help you get the most out of your benefits.

Notices & Forms

Review your plan document, notices or download the forms you need.

M-DCPS Logo in white

Office of Risk and Benefits Management
1501 N.E. 2nd Avenue, Suite 335
Miami, Florida 33132
Mon - Fri, 8 a.m. to 4:30 p.m. ET
www.dadeschools.net
305-995-7129

FBMC Service Center
Mon - Fri, 7 a.m. to 7 p.m. ET
1-855-MDC-PS4U (1-855-632-7748)